Returns & Exchanges
At GO SPORT EGYPT, we want to ensure you have the best gear for your performance. If you are not 100% satisfied with your purchase, you can return or exchange your items within 14 days of delivery, provided they are in original condition with all tags attached.
Return Process
- 1.Initiate Your Request
Log into your GO SPORT account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Pack the Gear
Place the unused sports equipment or apparel back into its original packaging, ensuring all brand tags and hygiene seals are intact.
- 3.Courier Collection
Our specialized courier partner will contact you within 48 hours to schedule a pickup at your preferred location across Egypt.
- 4.Quality Inspection & Refund
Once our team verifies the condition of the returned items, we will process your refund to the original payment method or issue store credit within 7-10 business days.
